Frequently Asked Questions (FAQs)
Below are some of the most frequent questions regarding the concierge medical program and membership fees. If you still have questions, call (520) 731-1191 to speak to a staff member.
Dr. Van Hook believes that understanding a geriatric patient (and patients of all ages) requires a comprehensive evaluation. He believes that spending time with a patient to gain that understanding is most important. By becoming one of his patients, you will obtain the personalized, comprehensive care you deserve. He expects that a full yearly physical, including wellness and prevention discussions, will take approximately 1 hour. Most regular follow-up visits will be between 30 minutes and an hour, depending on your needs. All other visits will be based on the need for the problem. Dr. Van Hook’s main objective is to make sure the patient’s needs are met.
Dr. Van Hook believes that continued discussion with the specialists involved in your care is important and will make this a priority. Also, his staff can coordinate your appointment with a specialist and have all the information available to them when they see you.
Should you be hospitalized, Dr. Van Hook will work with the hospitalist groups to help coordinate your care. He has access to the hospital's electronic health systems to follow your case daily. He will serve as your advocate in the hospital. He will make social visits on occasion.
If it’s not a medical emergency, you should call Dr. Van Hook first. At that time, you and Dr. Van Hook will decide if anything further needs to be done, and Dr. Van Hook will help to coordinate your care. The majority of the time, problems may be solved with some simple recommendations.
Yes, on a case-by-case basis within a limited radius from the office. If you require home visits, adjustments in fee will be made to cover travel time.
Dr. Van Hook has made arrangements with another local physician to cover his practice. Many times, he will be available by cell phone or email.
Dr. Van Hook’s fee does not cover health insurance. We still need to make sure you have health insurance to cover your hospitalizations, medications, specialist visits, diagnostic tests, and any other healthcare services you may need.
Instead of an insurance reimbursement, Dr. Van Hook will be charging a flat fee per year for services. Please call the office for details on annual cost. This can be paid annually, semi-annually, or quarterly. A monthly option is available with an extra service charge. The fee includes a full annual physical, as well as all other in-office visits throughout the year. There is no co-pay. If you require home visits, adjustments in fee will be made to cover travel time.
Dr. Van Hook is committed to limiting the increase of his fees for as long as possible.
The fee may be considered tax-deductible. We strongly advise you to consult your tax consultant to make sure.
The concierge wellness and prevention program may be considered a qualifying expense. Please verify with your employer’s plan administrator to make sure it’s allowable.
Joining Dr. Van Hook’s staff practice is a choice. Illness can be unpredictable. In those times, it’s important to have a personal physician who knows your health history and is available to take care of you. At the same time, it’s important to practice preventive medicine to maintain your health. Dr. Van Hook thinks it is important for patients to be seen on a regular basis for preventative medicine to help reduce the risk of possible medical problems that could arise in the future and to maintain quality of life.